# Business Voice (https://docs.voonami.com/business-voice)

This is your starting point for using your phone system. Find what you need below, or keep this page handy as a map to the rest of your guides.

## Everyday Use [#everyday-use]

<Cards>
  <Card title="Phone Models and Quick Start Guides" href="/business-voice/phones" description="Match your desk or cordless phone to its model and download the Yealink quick start guide." />
  <Card title="How to Access Your Voicemail" href="/business-voice/voicemail" description="Set up your mailbox, check messages from your desk or off-site, and record a new greeting." />
  <Card title="How to Set Up Call Forwarding" href="/business-voice/forwarding" description="Forward all calls, or only when you are busy or do not answer, including to your cell phone." />
  <Card title="How to Use Redial, Call Return, Call Pickup, and Transfer" href="/business-voice/call-features" description="Quick codes and steps for redial, call return, pickup, and transferring a call." />
  <Card title="How to Transfer a Call" href="/business-voice/transfer" description="Transfer a call from your desk phone or the Vodia app." />
  <Card title="Business Voice Quick Reference Card" href="/business-voice/quick-reference" description="Everyday star codes in one printable list." />
  <Card title="Business Voice Star Codes" href="/business-voice/star-codes" description="The full list of star codes used to control the phone system." />
  <Card title="How to Change After-Hours or Holiday Call Routing" href="/business-voice/call-routing" description="How to request a change to your business hours, after-hours, or holiday call routing." />
  <Card title="Changes to Caller ID on Forwarded Calls" href="/business-voice/caller-id" description="Why forwarded calls can no longer show the original caller ID, and what options you have." />
</Cards>

## Setup and Access [#setup-and-access]

<Cards>
  <Card title="How to Connect to the Vodia App" href="/business-voice/vodia-app" description="Download the Vodia app, register your extension with a QR code, and access the user portal." />
</Cards>

## Troubleshooting [#troubleshooting]

<Cards>
  <Card title="What to Do If Your Phone Isn't Registered" href="/business-voice/phone-not-registered" description="Restart the phone and check the Ethernet connection if your phone will not register." />
  <Card title="What to Do If You Forgot Your Voicemail PIN" href="/business-voice/voicemail-pin" description="Contact support to have your voicemail PIN reset." />
  <Card title="What to Do If You're Not Receiving Voicemail Emails" href="/business-voice/voicemail-emails" description="Turn on voicemail-to-email, check spam, and verify the email address on file." />
  <Card title="What to Do If Call Quality Is Poor" href="/business-voice/call-quality" description="Steps to try if calls are choppy, echoing, cutting out, or dropping." />
  <Card title="Disable SIP ALG on Eero Router" href="/business-voice/eero-sip-alg" description="How to disable SIP ALG on an Eero Wi-Fi mesh system." />
  <Card title="What to Do If You Can't Make Outbound Calls" href="/business-voice/outbound-calls" description="What to check if you can receive calls but cannot place them." />
</Cards>