Latency to Gateway
Why you may see higher latency
When you run ICMP ping tests to your gateway, you may notice higher latency. This is expected behavior. Network switches do not prioritize ICMP traffic, so replies are processed at a lower priority. This can also affect traceroutes, since they rely on ICMP responses as well.
What you need to know
- Your actual data traffic is not affected
- Forwarding and throughput happen at normal speed
- Only ICMP pings and traceroute hop responses show increased latency
- This design prioritizes customer throughput and performance
- This behavior is common in enterprise networks
- We continuously monitor network health and performance
Recommended alternatives
- For accurate latency measurements, ping: speedtest.voonami.com
- If you experience slow applications or packet loss, contact support
Troubleshooting Residential Internet Speeds
Usually displayed in ms (milliseconds), this value shows how long it takes for data to reach its destination.
Application Hosting
Application Hosting guides, including Export Errors Fishbowl and Quickbooks Integration, Fishbowl Client Freezing, and Password Reset or Password Expired.

